The Importance of the Human Element,” written by Dr. Thomas R. Chidester and Dr. Carla A. Hackworth. The article provides readers with a solid foundation on human factors and addresses the question several might ask: Why should I care? The article also discusses how CAMI research helps explain and pinpoint human factors that may lead to an error.
“When errors do occur, FAA experts try to understand the factors that led to those errors,” the article states. “One important goal is to determine whether a given error is a one-time error or a potential pitfall for other people.”